About the Role
We’re hiring a curious, hands-on Operations & Automation Coordinator to support internal projects and help embed AI and automation into everyday workflows. This role is ideal for someone early in their career who enjoys improving processes, experimenting with emerging tools (including AI/LLMs), and turning ideas into straightforward, practical solutions.

You’ll work closely with leadership and cross-functional teams to coordinate projects, identify efficiencies, and implement lightweight automation and AI-driven solutions that save time and reduce manual work.

What You’ll Do

Support the execution of internal operations projects by coordinating tasks, tracking progress, and following up on deliverables

Partner with teams to understand day-to-day workflows and identify opportunities for improvement and automation

Assist in testing and implementing automation and AI tools (e.g., Zapier, Power Automate, GPT/LLMs) to streamline repetitive tasks and enhance decision-making

Experiment with AI tools (e.g., ChatGPT, copilots) to draft communications, summarize information, and support internal workflows

Help manage timelines and communicate updates across stakeholders

Create and maintain SOPs, checklists, and documentation, including guidance on how AI tools are used within processes

Track and report on progress, including time savings, efficiency gains, and impact of automation/AI initiatives

Support small-scale AI/automation pilots and iterate based on feedback

Must-Have Qualifications

1–3 years of experience in operations, project coordination, administration, customer service, or a related field

Hands‑on experience using AI and/or automation tools (e.g., ChatGPT, Zapier, Power Automate, Excel automation), with examples of improving workflows or efficiency

Basic understanding of how AI tools (especially LLMs) can be applied in business contexts (e.g., content drafting, data summarization, workflow automation)





Strong organizational skills with the ability to manage multiple tasks, track deadlines, and follow through reliably

A process‑oriented mindset, with the ability to identify inefficiencies and suggest practical improvements

Clear and professional communication skills, with the ability to coordinate across teams and provide updates

Comfort learning new tools and systems; demonstrates curiosity and initiative, especially around emerging AI technologies

Nice to Have

Experience supporting process improvements or workflow optimization initiatives

Familiarity with no-code/low-code tools (e.g., Airtable, AppSheet, Notion), Mininimal coding on tools like Replit

Experience experimenting with or building simple AI‑assisted workflows (e.g., prompt design, AI + automation integrations)

Interest in staying current with AI trends and applying them to business operations

Salary Range: $60,000-70,000

For this role, are you able to commute to Scarborough, ON daily?*

Tell us about one operations or automation project you’ve led from start to finish.

What was the challenge, what did you do, and what was the measurable outcome?*

Describe one example where you implemented or customized an AI or automation tool (e.g. ChatGPT, Zapier, Power Automate, etc.) that solved a real business problem.

What tools did you use, and what was the impact?*

Which of the following tools or platforms have you personally used to build or automate workflows (select all that apply)* Zapier Power Automate Replit AppSheet OpenAI API Google Gemini Notion/ClickUp automations Other (add which ones in the next question)

If you answered “Other” above, please feel free to indicate which tools/platforms that you used:

What’s one new AI tool or skill you’ve taught yourself in the past six months, and how did you use it?*

This position has a projected salary range of $60,000-$70,000. Is this salary within the range you are looking for? *

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📌 Operations & Automation Coordinator (Ontario)
🏢 Warehousing & Distribution
📍 Ontario