Join AVANT as a Member Experience Lead to redefine exceptional hospitality in the food and beverage sector. Your role will focus on delivering top-tier service and operational excellence.
Based in Toronto, ON, this full-time position requires you to manage the front-of-house experience while leading a dedicated team. You will be responsible for ensuring team members uphold the highest standards of service, curating personalized member experiences, and maintaining a welcoming atmosphere. Your leadership style will reflect AVANT's commitment to excellence and sophistication.
Key Responsibilities:
• Engage and support members with warmth and professionalism
• Oversee seamless service delivery by the Concierge team
• Curate signature services and respond to member feedback
• Maintain food and beverage quality and organization
• Foster loyalty and build meaningful member relationships
Requirements:
• Proven leadership experience in guest services
• Passion for wellness and performance lifestyle
• Robust attention to detail
• CPR & First Aid Certification (or willingness to obtain)
• Successful completion of a Criminal Background Check
Drive excellence in every member interaction and inspire your team at AVANT.
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📌 AVANT Member Experience Lead (Ontario)
🏢 Avant
📍 Ontario
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