Become a key player in creating memorable customer experiences as the Customer Experience Leader at Indigo. This role empowers you to lead strategic priorities while nurturing a passion for books and community engagement.
In this leadership role, you will execute daily store operations and ensure a seamless blend between in-store and online shopping experiences. Collaborating with the leadership team, you'll drive team success and awareness around products and store safety standards.
Key Responsibilities:
• Foster an inspiring customer-centric work culture
• Manage day-to-day operations and sales goals
• Guide your team on product knowledge and promotions
• Lead facility management, health, and safety protocols
• Embrace change and promote a culture of storytelling
Requirements:
• 1-2 years of relevant experience in service or operations
• Demonstrated ability to lead and inspire others
• Ability to make informed decisions based on data
• Familiarity with safety standards in retail
• Must be available for at least 25 hours, including weekends
Drive impactful customer experiences and team mentorship as you lead at Indigo.
#J-18808-Ljbffr

📌 Indigo Customer Experience Leadership Role (Nelson)
🏢 Indigo Books & Music
📍 Nelson