Join Midland Transport as a Customer Accounts Specialist in Dieppe, NB. Be the key liaison for strategic accounts and enhance customer satisfaction with every interaction.

In this role, you will coordinate with major accounts to deliver exceptional service and oversight to assure client needs are met. You will be responsible for managing account performance and resolving arising issues, all while supporting retention efforts and business objectives. Your analytical mindset will be key in preventing potential problems and fostering robust relationships.

Key Responsibilities:
• Manage customer accounts to meet expectations
• Proactively review accounts for potential issues
• Handle inquiries and ensure prompt resolutions




• Assist with customer onboarding processes
• Compile daily, weekly, and end-of-period reports

Requirements:
• Minimum High School Diploma; College Diploma an asset
• 2 to 5 years of relevant call center experience
• Bilingual in English and French
• Excellent communication and interpersonal skills
• Knowledge of transportation industry preferred

Enhance customer experience and drive results as a Customer Accounts Specialist at Midland Transport in Dieppe.
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📌 Customer Accounts Specialist Midland Transport (New Brunswick)
🏢 Midland Transport
📍 New Brunswick