TEKTELIC Communications is a Calgary-based leader in LoRaWAN IoT technology, designing and manufacturing gateways, sensors, and end-to-end wireless solutions since 2009. Our hardware is deployed by customers around the world across building automation, asset tracking, and digital medicine applications. We build simple, reliable, easy-to-deploy IoT solutions that are engineered to perform for 10+ years - and we're looking for a detail-oriented Logistics Coordinator to help get that hardware safely and efficiently into the hands of customers worldwide.
Position Summary The Logistics Coordinator is responsible for quoting, arranging, and tracking domestic and international shipments, preparing customs and dangerous goods documentation, and keeping our ERP shipment records accurate and up to date. Because TEKTELIC ships battery-powered electronics globally, this role requires a strong understanding of customs compliance and dangerous goods regulations, along with the organizational skills to manage multiple shipments and priorities at once.
Key Responsibilities Collect and compare freight quotations across carriers and transportation modes (air, ground, ocean, courier) to select the best cost/service option
Prepare and print shipping labels and documentation for outgoing shipments
Prepare Dangerous Goods (DG) documentation and shipment processing for products containing lithium batteries, in compliance with TDG, IATA DGR, and IMDG regulations
Prepare and process customs and export/import documentation, including commercial invoices, certificates of origin, and HS/tariff classification




Contact carriers and freight forwarders to schedule shipment pickups and deliveries
Monitor shipments in transit and proactively resolve delays, damages, or other shipping issues
Retrieve and enter shipment, tracking, and cost information into the company ERP system
Maintain accurate records for customs compliance, audits, and reporting
Act as backup for the Shipping Coordinator, including physical shipment preparation as needed
Issue RMA (Return Merchandise Authorization) confirmations and manage the coordination of incoming and outgoing physical RMA shipments
Track RMA status and inventory, ensuring returned units are received, logged, and processed in a timely manner
Identify and recommend strategies to reduce shipping costs and improve supply chain processes and procedures
Liaise with sales, customer support, and warehouse teams to align on shipment timelines and customer requirements
Qualifications 2+ years of experience in logistics, freight coordination, customs brokerage, or shipping/receiving, ideally with international/export shipments
Diploma or certificate in Supply Chain Management, Logistics, International Trade, or a related field (an asset; e.g.,



equivalent experience considered)
Working knowledge of Incoterms and Canadian customs/export regulations (CBSA); experience with CUSMA/USMCA documentation an asset
TDG (Transportation of Dangerous Goods) certification required, or willingness to obtain within the first 90 days; IATA Dangerous Goods Regulations (DGR) certification an asset
Experience shipping electronics or products containing lithium batteries is a strong asset
Experience with ERP or logistics/inventory management software (e.g., NetSuite, SAP, Microsoft Dynamics, or similar)
Proficient in Microsoft Office, particularly Excel, for tracking and reporting
Strong written and verbal communication skills, with the confidence to liaise directly with carriers, customs brokers, and vendors
Excellent organizational skills and attention to detail, with the ability to manage multiple shipments and deadlines simultaneously
Robust problem-solving skills and a proactive approach to resolving shipping exceptions
Ability to lift and move shipment packages (up to approximately 25 kg / 50 lbs) as needed when backing up the Shipping Coordinator
Experience handling RMAs or product returns is an asset
Job Types Full-time, Permanent
Pay $50,000.00-$60,000.00 per year
Benefits Employee assistance program
Life insurance
On-site parking
Paid time off
Ability to commute/relocate Calgary, AB T2E 8X2: reliably commute or plan to relocate before starting work (required)
Work Location In person

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📌 Logistics Coordinator at TEKTELIC Communications Inc. (Alberta)
🏢 TEKTELIC Communications
📍 Alberta