Join Desjardins as a full time Client Advisory Agent and enhance member experiences. Help clients navigate banking solutions while fostering their financial empowerment.

In this Client Advisory Agent position, you'll assist members with their banking transactions and ensure satisfaction with tailored support. You'll actively promote Desjardins’ comprehensive product suite and digital tools while addressing each client's individual needs. Your insights will help in recognizing business opportunities and collaborating with specialists for member referrals.

Key Responsibilities:
• Guide clients on technological tools for transactions
• Contribute to growth through service quality
• Resolve incidents of fraud or discrepancies
• Remain informed on product and service updates
• Maintain adherence to regulatory and security protocols

Requirements:
• High school diplomas in a related area
• Two years of relevant experience
• Proficiency in French required
• Familiarity with financial products and services
• Effective communication and adaptability skills

Leverage your experience to promote a lasting positive impact on Desjardins members and clients.
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📌 Desjardins Client Advisory Agent Role (Quebec City)
🏢 Desjardins Group
📍 Quebec City