Elevate client care with CBI Home Health as a Care Access Representative in Toronto, Mississauga, Ottawa, or Hamilton. This hybrid role involves managing scheduling and ensuring continuity of care.

CBI Home Health is looking for passionate individuals to fill Care Access Representative positions across various locations. With at least two years of experience in customer service or scheduling, you will excel in optimizing care provider assignments within a high-volume contact center. Your skills in problem-solving, communication, and multitasking will be key to fostering positive relationships with clients and families.

Key Responsibilities:
• Schedule care providers using software efficiently
• Meet individual KPIs for engagement and quality




• Communicate effectively with clients and caregivers
• Build relationships with stakeholders for seamless care
• Maintain accurate scheduling databases

Requirements:
• Minimum Grade 12 education
• Two years of relevant experience preferred
• Proficiency in Microsoft Office and scheduling software
• Solid communication and multitasking skills
• Understanding of medical terminology is an asset

Become a crucial part of providing high-quality care at CBI Home Health.
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📌 Care Access Representative at CBI Home Health (Ontario)
🏢 CBI Home Health
📍 Ontario