Become a vital part of Red Arrow's customer experience team in Calgary as a Customer Service Agent. Enjoy a part-time role with flexible schedule, ensuring seamless service for every traveler.In this role, you will assist customers with their travel needs and provide support in a fast-paced environment. You will engage in customer interactions both in person and online to create a welcoming atmosphere. Effective problem-solving skills and attention to detail will allow you to address customer inquiries and concerns efficiently.Key Responsibilities:Provide in-person and telephone assistance to customersEnsure accurate booking and reservation modificationsHandle payments, refunds, and exchanges carefullySupport customers with luggage and travel inquiriesMake announcements and monitor boarding processesRequirements:Experience in customer service settings preferredClear and professional communication skills requiredAbility to remain calm under pressureFamiliarity with financial transactions and reservationsCriminal background check is mandatory for employmentJoin Red Arrow and contribute to creating exceptional travel experiences for customers in Calgary.#J-18808-Ljbffr

📌 Customer Service Agent At Red Arrow Calgary
🏢 Keolis Commuter Services
📍 Calgary