Join Hyundai Auto Canada Corp. as a Bilingual Legal Resolution Specialist in Markham, Ontario, specializing in managing high-profile customer cases and legal negotiations. Deliver top-notch customer service while preparing for Small Claims Court.
This pivotal role focuses on resolving high-impact customer cases through effective decision-making and case management. You will employ strategic thinking to navigate pre-litigation phases and legal proceedings, ensuring accurate management of customer files. Robust interpersonal skills and negotiation expertise are essential for success in this position.
Key Responsibilities:
• Manage complex customer cases with precision and care
• Prepare and represent Hyundai in Small Claims Court
• Ensure timely filing of legal documents with courts
• Develop reports on escalated cases and claim trends
• Negotiate settlements with relevant stakeholders
Requirements:
• Bachelor’s degree or equivalent experience
• Over 5 years in legal case management
• Strong negotiation and decision-making abilities
• Proficient in Microsoft Office tools
• Excellent verbal and written communication skills
Bring your legal expertise and customer-centric approach to Hyundai Auto Canada, making a significant impact on client resolution.
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