Become a vital part of CAA Club Group as a Member Services Counsellor. Focused on member assistance, this role involves selling memberships and offering travel guidance.

In this customer-facing role at CAA Club Group, you will handle inquiries on membership benefits, travel routes, and hotel reservations. Your work will involve leveraging CAA's tools to provide exemplary service and advice on travel insurance and related products. Robust communication and problem-solving skills will be essential in ensuring member satisfaction.

Key Responsibilities:
• Process inquiries regarding memberships and travel services
• Utilize methodologies to sell CAA products
• Counsel members on travel and route selections
• Handle transactions and data in SAP system
• Assist members in resolving product-related issues

Requirements:
• Education in Tourism or Travel Counselling preferred
• Experience with Microsoft Windows and Office applications
• Minimum 1-2 years in a similar role
• Understanding of maps and travel logistics
• Passion for CAA products and services

Help customers enjoy their travel experiences as a Member Services Counsellor at CAA Club Group.
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📌 Member Services Counsellor at CAA (Manitoba)
🏢 CAA Club Group
📍 Manitoba