Join Cayuga Mutual Insurance as a full-time hybrid Customer Service Representative with a focus on insurance sales. Provide exceptional member service while supporting growth initiatives and addressing inquiries.

As a critical member of Cayuga Mutual, you'll engage with clients, assisting with their insurance needs and answering questions regarding coverage options. This role is perfect for someone with a passion for member service who wants to unlock commission opportunities based on sales performance. Connect with the sales team and enhance member retention through proactive service.

Key Responsibilities:
• Collaborate closely with the sales and underwriting teams
• Address member inquiries promptly via various channels
• Deliver warm,



friendly service to community members
• Explain insurance coverage and handle policy adjustments
• Maintain accurate records within the CRM system

Requirements:
• Previous experience in customer service, preferably insurance-related
• Strong communication and trust-building capabilities
• Detail-oriented with solid organizational skills
• Comfortable using CRM and quoting platforms
• Active Ontario insurance license is preferred

Your commitment to client service and relationship-building will thrive at Cayuga Mutual.
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📌 Cayuga Mutual Customer Service Role (Ontario)
🏢 Cayuga Mutual
📍 Ontario