Deliver exceptional customer service as an Owner and Member Services Agent at our resort. Manage membership inquiries, reservations, and ensure memorable guest experiences every day.

In this role, you will address all incoming calls and emails related to reservations and owner memberships. Assisting clients with vacation planning and inquiries is a vital part of your responsibilities. You’ll work closely with teammates across departments to enhance service, ensuring every detail is attended to for our members and guests.

Key Responsibilities:
• Answer incoming reservation calls and emails promptly
• Assist members with their inquiries and concerns
• Facilitate vacation planning sessions with clients




• Process payments and maintain organized records
• Collaborate with departmental teams for improved guest experiences

Requirements:
• Proficiency in MS Windows, Excel, and email
• Strong interpersonal and organizational skills
• Excellent written and oral communication abilities
• Time management and detail-oriented mindset
• Positive attitude and qualified appearance at all times

Bring your customer service skills and attention to detail to elevate the guest experience at our resort.
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📌 Owner Services Agent at Resort (Ontario)
🏢 Living Water Resorts
📍 Ontario