Elevate your career with Mark's as an Operations Assistant Manager. Lead customer service initiatives, manage B2B transactions, and streamline operational efficiency for a top apparel retailer.
As an Operations Assistant Manager, you will coach and lead your team to deliver exceptional customer experiences in-store and online. Your role involves overseeing order management, eCommerce fulfillment, and adherence to operational procedures, ensuring smooth daily operations. With a focus on training and employee engagement, you will support Mark's commitment to high service standards.
Key Responsibilities:
• Provide leadership and coaching to the team
• Manage B2B order entry and delivery processes
• Implement compliance with operating procedures and policies
• Assist with annual inventory preparation and execution
• Act in place of the Store Manager when needed
Requirements:
• 3-5 years of retail management experience
• Solid communication and organizational skills
• Proven ability to develop and mentor teams
• High energy and enthusiasm for success
• Basic computer proficiency required
Lead teams at Mark's, driving customer satisfaction, operational excellence, and an engaging workforce.
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