Join F12 as a Technical Account Manager and optimize client relationships while fostering technology adoption. Enhance customer service through strategic insights and collaboration with cross-functional teams.

This position entails a reporting relationship with the General Manager, where you will enhance the value delivered to approximately 30-35 flagship accounts. Your role will include understanding client needs, resolving challenges, and ensuring the effective integration of F12 services. You will partner with internal teams to maintain a strong focus on operational excellence and ongoing improvement.

Key Responsibilities:
• Maintain business relationships that advance company goals
• Develop client roadmaps addressing individual challenges




• Consult with clients on key business decisions
• Track account metrics and collaborate on improvements
• Stay informed of market trends for strategic advice

Requirements:
• Technical training or certification is required
• Experience in a technical troubleshooting capacity
• Ability to build trust-based client relationships
• Proactive mindset with strategic questioning skills
• Solid communication for translating technical needs

Drive excellence in client partnerships and elevate technology service delivery at F12.
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📌 Technical Account Manager Role with (British Columbia)
🏢 F12.net
📍 British Columbia