Become a key Bilingual Representative at the Law Society of Ontario and provide exceptional client service across multiple inquiries in English and French. Your role will bridge essential communications for legal professionals and the public.

As part of the Contact Centre team, you will utilize your experience and knowledge of legal frameworks to assist users efficiently. This is an prospect to work within a supportive environment that values your professional development. The Law Society is dedicated to ensuring high standards in service and employee well-being.

Key Responsibilities:
• Answer inquiries from licensees on professional topics
• Guide clients through the complaints process
• Act as the initial contact point for incoming calls




• Aim to meet or exceed service performance targets
• Engage with teammates to provide top-tier service

Requirements:
• 2 years in a client service role preferred
• Bilingual in French and English is essential
• College diploma or relevant qualifications
• Knowledge of regulatory practices and resources
• Proficient in utilizing software for client interaction

Apply your bilingual skills and client service experience to support the Law Society of Ontario's mission.
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📌 Law Society Bilingual Service Agent (Ontario)
🏢 Law Society of Ontario
📍 Ontario