Take charge of operations at Marsh as a Senior Specialist, overseeing Client Management Operations in Canada. Influence client onboarding and enhance service delivery effectiveness.
This senior specialist role involves acting as the primary liaison for CMO, focusing on operational efficiency and risk mitigation. You will engage with senior stakeholders and business teams to uphold service quality while spearheading continuous improvement initiatives.
Key Responsibilities:
• Collaborate with business leaders and cross-functional partners
• Develop plans to raise awareness of CMO capabilities
• Coordinate remediations for service gaps
• Present key performance insights to leadership
• Lead training and change management activities
Requirements:
• Bachelor’s degree or equivalent experience
• Over 7 years of relevant operations experience
• Proven ability to engage senior stakeholders
• Solid operational mindset with KPI management
• Comfort with hybrid teamwork in global settings
Empower your career by enhancing client lifecycle services with Marsh in Canada, gaining visibility in a high-impact operational role.
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