Transform community experiences as the Experience Manager at YMCA Calgary's Brookfield Residential YMCA. This impactful full-time position is rooted in service excellence and program delivery.

As the Experience Manager, you will oversee the staff and ensure excellent customer service within the branch. This role necessitates strong budget management skills and the ability to recruit and train a dedicated team. You will engage with local community members to enhance their experience and ensure that team outcomes align with YMCA Calgary’s mission.

Key Responsibilities:
• Drive programming consistency to quality standards
• Lead the recruitment and training of program staff
• Manage departmental budgets and resources
• Support community presence initiatives effectively
• Ensure adherence to health and safety systems

Requirements:
• Relevant post-secondary diploma/degree in Recreation
• 3+ years in a supervisory capacity
• Proven customer service expertise
• Solid technology and communication skills
• Police Information Check and Vulnerable Sector Search required

Bring your leadership skills to create meaningful experiences for community members at YMCA Calgary.
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📌 Community Experience Manager Role (Alberta)
🏢 Avanti Software
📍 Alberta