Join Impact Diesel Performance as the Lead Operations Manager, ensuring effective implementation of systems and processes to boost shop productivity. This managerial role drives improvements in a dynamic environment.

You will assume responsibility for the shop's daily operations, focusing on logical workflows, enhancing efficiency, and managing technician workloads. With substantial experience in the heavy-duty service sector, you’ll ensure that customer expectations are met and exceeded. Your role will require creative thinking and leadership as you guide a skilled team through operational changes.

Key Responsibilities:
• Oversee shop performance and establish operational priorities
• Coordinate workflows and ensure efficient job completion
• Communicate effectively with customers regarding service




• Resolve customer concerns and build long-term relationships
• Champion operational improvements through technology implementation

Requirements:
• Solid background in heavy-duty or related services
• Previous management experience in a shop or service setting
• Familiarity with service management software
• Strong analytical skills to drive operational KPIs
• Journeyperson certification considered an asset

Enhance shop operations and customer service capabilities at Impact Diesel Performance as the Lead Operations Manager in Saskatoon.
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📌 Lead Shop Operations Manager in Saskatoon (Saskatchewan)
🏢 Hughes Recruitment & Strategy Collective
📍 Saskatchewan