Step into the role of Global Incident Manager with Everforth Apex in Barrie or Scarborough, Ontario. Lead a dedicated team in resolving crucial banking incidents.

As a key player in this 6-month contract, you will coordinate responses to major incidents for banking applications, ensuring business continuity and minimal disruption. You will leverage your technical knowledge and proactive leadership to drive resolution and engage necessary resources. Your ability to communicate effectively at all levels will be essential.

Key Responsibilities:
• Lead triage efforts for high-severity incidents
• Document actions and manage incident communications
• Coordinate forensic analysis and expert engagement
• Guide teams to timely resolution of critical issues
• Maintain accountability across organizational boundaries

Requirements:
• Significant experience in Major Incident Management
• ITIL Certification essential
• Solid analytical and problem-solving skills
• Capability to work under pressure
• Excellent negotiation and communication skills

Drive excellence in incident management and support the critical needs of Everforth Apex’s clients.
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📌 Global Incident Management Specialist (Ontario)
🏢 Apex Systems
📍 Ontario