Embrace a rewarding career as a Full-Time Customer Sales and Service Agent with Air Canada in Saint John, N.B. You will provide top-notch customer service, helping travelers plan trips and resolve any travel-related issues.
In this full-time role, you will become a primary point of contact for customers needing assistance. Successful candidates will thrive in a fast-paced environment, demonstrating exceptional adaptability and problem-solving skills. Key responsibilities include using Air Canada's systems, managing bookings, and offering empathetic service to create positive travel experiences.
Key Responsibilities:
• Respond courteously to customer calls and chat requests
• Provide information on flights, fares, and special offers
• Resolve travel-related issues with confidence
• Guide customers through their travel requirements
• Ensure exceptional service and positive interactions
Requirements:
• High school diploma or equivalent
• Fluent in English; French is a plus
• Flexibility for shifts in a 24/7 setting
• Strong communication and problem-solving skills
• Ability to adapt in a dynamic setting
Make a lasting impact on customer experiences while developing your career at Air Canada.
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📌 Full-Time Customer Service Agent at Air Canada (Quebec City)
🏢 Air Canada
📍 Quebec City
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