Reporting to the Director, People & Culture, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, engaging and friendly service in accordance with the Company's Values
Assists the Director, People & Culture with developing, coordinating, and executing the People & Culture strategy, as well as all People & Culture programs, events and initiatives
Responsible for assisting with the oversight of the daily operation of the People & Culture office as well as the performance and development of the People & Culture team members
Work with the Benefits and Wellness Manager on meaningful and applicable programs which helps to promote work-life balance for leaders and employees.
Work with the Benefit and Wellness Manager to ensure proper management of complex disability cases and return to work processes
Have a thorough understanding of the AccorHotels and brand specific Crisis Procedures and ensure they are followed these in times of need
Assist with the establishment of onboarding procedures to ensure new colleagues feel welcome and are set up for success
Facilitate sections of Orientation for all current colleagues to ensure an understanding of the Company's policies and procedures
Promote Accor's Employee Value Proposition for Employee Engagement and Acquisition
Support all volunteer committees as needed (Employee Recognition, Health & Safety, Diversity & Inclusion, Employee Activities, Sustainability)
Advise, guide and assist leaders with the interpretation and consistent application of People & Culture policies, procedures, programs, activities, decisions, and legislative requirements
Support an environment which supports open ongoing feedback and coaching to bridge gaps for better performance




Create a learning environment where each direct report has a personal development plan
Serve as a main property point of contact for all HRIS questions; Provide support and training on HRIS to P&C; and operational teams
Provide support to the P&C; and payroll interactions biweekly to ensure smooth transfer of information for accurate employee pay
Review and follow-up on all employee discussion forms, colleague performance reviews and exit interviews
Address and resolve colleague relation concerns, as well as facilitates escalated performance meetings for an employee base of up to 855
Assist with planning colleague and leadership social events to drive engagement and recognize achievement
Assist with the implementation of the annual Employee Engagement Survey and work throughout the year with department leaders on meaningful action plans to drive engagement
Assist the Director, People & Culture with the financial management of the People & Culture budget including accurate monthly forecasting and annual budget development
Other duties as assigned
Diploma or Bachelor Degree in related field; Minimum of 3 years of experience in Human Resources roles, with a minimum of 1 year experience in a Leadership level position
Hotel operation experience is desirable
Knowledge of local labour laws and employment law requirements
Up-to-date on HR trends and practices in the market




Computer literate in Microsoft Window applications required
Ability to create a community which supports a collaborative environment
Strong relationship builder
Excellent interpersonal skills with ability to communicate with all levels of talent
Excellent organization skills, Ability to multi-task
Multicultural awareness and able to work with communities and people from diverse backgrounds
Flexible, able to embrace, and respond to change
Ability to work independently with strong initiative
Self-motivated and highly responsible
Ability to focus attention on colleague needs
Job Perks & Benefits: Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affimation (Lifetime maximum of $10,000) for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor
Visa Requirements: Applicants must be legally eligible to work in Canada.

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📌 Assistant Director, People & Culture (Alberta)
🏢 AccorHotel
📍 Alberta