Step into a pivotal role as a Level 1 Technology Analyst at DCM in Brampton, Ontario. This hybrid position provides essential technical support and training for clients using the DCM FLEX e-Commerce platform. At DCM, you will assist clients with Level 1 support and ongoing account maintenance.

With a focus on customer service, you will troubleshoot issues and respond to inquiries efficiently. Join a dedicated team committed to simplifying complex communication workflows for leading Canadian corporations. Key Responsibilities:

- Deliver Level 1 technical support via phone and email
- Troubleshoot client inquiries swiftly and professionally
- Configure online user profiles and maintain customer catalogs Requirements:
- 1+ years in a technical support role
- Solid problem-solving and customer service skills
- Proficient in Microsoft Office Suite products Bring your technical abilities and customer-centric approach to enhance DCM's e-Commerce solutions in Brampton.

📌 Technology Analyst Level 1 in Brampton
🏢 DATA COMMUNICATIONS MANAGEMENT
📍 Brampton