Reporting to the Technology Manager, responsibilities for the position include the following:

Technology Governance, Program Development & Reporting

- Build, formalize, and maintain technology governance frameworks and standards.
- Develop governance documentation, process maps, tools, and recurring review structures (e.g., heatmaps, lifecycle calendars).
- Monitor compliance with governance requirements across divisions and sites.
- Create and maintain metrics, dashboards, and reports that track governance effectiveness, asset health, lifecycle progress, and organizational readiness.

Asset Lifecycle & Inventory Management

- Lead the full lifecycle of hardware assets, including computers, POS systems, Moneris terminals, network switches, and other physical IT equipment.
- Participate in defining and refining the routine cadence of lifecycle checks and site visits.
- Maintain a centralized, accurate asset inventory and ensure proper asset assignment and tracking across all locations.

Compliance, PCI Governance & Security Processes

- Develop and maintain PCI documentation, forms, templates, checklists and training materials.
- Support PCI audits by identifying gaps and ensuring that technology practices meet compliance requirements.
- Coordinate secure access provisioning and deprovisioning as part of the broader governance program.
- Assist in ensuring that technology procedures align with organizational security requirements and regulatory standards.

Internal & External Working Relationships

- Serve as a primary liaison between divisions, the technology team, and external partners such as FCL service desk teams.
- Collaborate with external vendors (e.g., Moneris, hardware suppliers, managed service providers)



for information, support, or program alignment.

Technology Onboarding, Training & Site Support

- Support employee onboarding and offboarding processes related to technology (access, credentials, documentation, equipment coordination).
- Triage general technology questions or issues using help desk experience, escalating appropriately.
- Coordinate and deliver training related to governance programs, PCI requirements, or lifecycle processes.
- Maintain transparent communication and documentation to support consistent experiences across all locations.

Qualifications:

- Candidates will have a Diploma or Degree in Information Technology, Computer Science or a related field.
- You will have 2-5 years of experience in IT support, technical coordination, or systems administration. Experience with M365, compliance related programs, retail technology environments or supporting multi-location operations is an asset.
- Certifications or designations such as A+, Network+, ITIL Foundation or COBIT Foundations are also considered assets.

Deadline: September 13, 2026 Saskatoon Co-op is here to serve our members with products and services that help build, feed and fuel individuals and communities. We are a different kind of business; being member-owned means that any profits are returned to our members and stay in the local economy.

Saskatoon

Co-op has over 1400 employees serving over 127,000 members in Saskatoon and surrounding communities through the provision of goods and services in the areas of grocery, liquor, pharmacy, petroleum and lubricants, home and building solutions, and agricultural supplies including fertilizer. To learn more about who we are, visit www.saskatoonco-op.crs.

📌 Technology Programs Specialist (Ref#:Saskatoon Co-op
🏢 CO OP
📍 Saskatoon