Drive operational excellence as an Operations Officer at Scotiabank in Toronto, Ontario. Focus on risk management, compliance, and customer service initiatives while collaborating with diverse teams.

The Operations Officer will support the Service Administration team, ensuring compliance with governing regulations. You’ll handle retail product inquiries, engage with the Branch Sales Team, and maintain customer service excellence while managing daily operations.

Key Responsibilities:
• Resolve customer service inquiries and direct sales opportunities
• Process and maintain customer-related inquiries and services
• Adhere to compliance and security procedures in daily tasks
• Build positive relationships with customers and colleagues
• Understand operational risk in day-to-day decisions

Requirements:
• Experience in customer service-related roles
• Knowledge of banking products and risk management
• Robust interpersonal skills for team collaboration
• Attention to regulatory compliance
• Desire for personal and professional development

Join Scotiabank to enhance your operational skills while making a difference in customer interactions.
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📌 Scotiabank Operations Officer Role (Ontario)
🏢 Scotiabank
📍 Ontario