Join Hydro One as the Customer Operations Manager in Woodstock, ON., driving essential electrical services. Your leadership will guide a team providing outstanding electrical support to our valued customers.
In this influential role, you will direct a skilled workforce in offering a range of services, including connections and emergency repairs. Your focus will be on fostering a solid team environment while ensuring excellence in service delivery and compliance with all regulations. Work collaboratively to enhance customer satisfaction through effective operations management.
Key Responsibilities:
• Oversee diverse electrical services for customers
• Supervise staff and manage day-to-day operations
• Ensure adherence to safety regulations and compliance
• Provide staff training and evaluate performance
• Manage operational budgets and resource allocation
Requirements:
• Extensive experience in customer service management
• Proven ability to lead and inspire teams
• Knowledge of utility operations and safety compliance
• Strong project management skills
• Proficient communication in English
Lead impactful customer service efforts and contribute to Hydro One's legacy of excellence.
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📌 Hydro One Customer Service Operations Manager (Ontario)
🏢 Hydroone
📍 Ontario
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