Explore a rewarding role as a Bilingual Customer Service Representative at ABB in Saint-Jean-sur-Richelieu. This hybrid position focuses on fostering customer relationships and managing orders effectively.

In this role, you will serve as a vital link between ABB and its customers in the Electrification, Installation Products division. You will manage orders while addressing any delivery or after-sales concerns. Regular communications will ensure customers are informed, fostering strong relationships. Your efforts will contribute to meeting departmental objectives and enhancing the overall customer experience.

Key Responsibilities:
• Manage order editing, follow-ups, and resolutions
• Handle shipping estimates and collaborate with logistics




• Organize customer calls to address delivery challenges
• Work closely with production to release orders timely
• Ensure data integrity and process improvement

Requirements:
• 2 to 3 years customer service experience
• Proficient in both French and English
• Able to work with diverse computer systems
• Knowledge of SAP is advantageous
• Maintain a qualified appearance and attitude

Leverage your bilingual skills to make a difference at ABB while supporting customer satisfaction and operational excellence.
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📌 ABB Bilingual Customer Service Representative (Quebec City)
🏢 BlackBerry
📍 Quebec City