Agilus by Synergie is recruiting for a Change Delivery Lead in the financial services in a hybrid work environment in Toronto, Ontario. Our client, a leading financial services organization, is seeking an experienced Change Delivery Lead to provide strategic, end-to-end change leadership across a complex portfolio of business, regulatory, product and technology initiatives.
This role will move beyond managing change one project at a time. You will help shape how change is designed, prioritized, sequenced and adopted across the organization, ensuring initiatives are aligned with business readiness, frontline capacity, client experience and desired outcomes.
Responsibilities Lead change delivery across a portfolio of complex and concurrent initiatives
Align change activities across people, processes, technology, operating models and ways of working
Develop and govern integrated change strategies from initial intake through adoption and sustainment
Manage change sequencing, readiness gates, organizational capacity and change saturation
Apply design thinking and systems thinking to identify dependencies and downstream impacts
Define and track readiness, adoption, behaviour-change and sustainment measures
Identify resistance and develop targeted engagement, communications, training and leader-enablement strategies




Ensure client-facing and frontline changes are guided by business readiness rather than technology timelines alone
Successful candidates will have 10+ years of progressive experience in change management, transformation or a related discipline
Prosci certification or an equivalent change management designation
Demonstrated success leading large-scale and complex change portfolios
Experience developing and executing portfolio-level change strategies
Robust understanding of organizational readiness, adoption, capacity management and sustainment
Proven ability to influence senior leaders within a large, matrixed organization
Strong design thinking, systems thinking and data-driven decision-making capabilities
Experience establishing and using change measures to inform decisions and evaluate outcomes
Additional Consideration given to Wealth Management or broader Financial Services experience
Experience supporting client-facing, frontline or advisor-led environments
Exposure to regulatory transformation
Digital product or technology-enabled change experience
Experience balancing multiple concurrent initiatives and organizational change saturation
Experience coaching other change professionals or establishing change management standards
Total rewards: $80.00 - $115.00 hourly
This posting is for an active opening.

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📌 Change Delivery Lead (Ontario)
🏢 Agilus Work Solutions
📍 Ontario