Reports to: Director, Enterprise Architecture
About this Role
Rates.ca is scaling a multi-platform, regulated digital ecosystem across insurance, money, and content. As engineering scale increases, platform quality becomes the multiplier for delivery speed, reliability, and security.

The Senior Manager, Platform & Cloud Engineering will:

Make the right path the easy path for software engineers

Reduce cognitive load and operational friction for product teams

Standardize cloud, CI/CD, and infrastructure foundations

Ensure platforms are secure, reliable, cost-efficient, and AI-ready

Enable scale without reorgs or platform sprawl

What You Will Lead

Shared delivery foundations used by all product teams

Cloud standards across AWS (serverless + managed services) and legacy workloads on Akamai/Linode

CI/CD, IaC, observability, and runtime guardrails

Own Cloudflare as a first-class platform for CDN, edge delivery, workers, DNS, SSL/TLS, traffic routing policies, WAF, bot management, rate limiting, DDoS protection, and traffic anomaly mitigation

Platform evolution in partnership with Software Engineering, Security, and Ops

Core Responsibilities

Treat internal platforms as products with clear consumers, roadmaps, and success metrics

Define and evolve standard paths for:

CI/CD

Infrastructure-as-Code

Logging, monitoring, and alerting

Runtime configuration and secrets

Reduce developer friction by eliminating bespoke setups and manual processes

Own cloud architecture and standards across AWS, including serverless and managed services

Drive modernization away from tightly coupled or manually operated infrastructure

Ensure infrastructure is scalable, resilient, and cost-aware by default

Partner with Security to embed compliance and guardrails at the platform level

Reliability, Cost & Operational Enablement

Reduce platform-caused incidents through standardization and automation

Ensure platforms support operational excellence without burdening delivery teams

Collaboration with Engineering Operations on incident prevention and recovery readiness

AI-Augmented Platform Engineering




Platform Engineering at Rates.ca is AI-enabled by design.

You are expected to:

Enable enterprise-approved AI tooling as part of the developer platform:

Test generation and pipeline explanation

Infrastructure drift and anomaly analysis

Use AI to:

Reduce operational toil

Improve signal-to-noise in alerts and logs

Accelerate root-cause analysis

Ensure AI capabilities are:

Governed (identity, access, auditability)

Measurable for ROI and risk

AI accelerates platform insight — humans remain accountable for decisions.

OKRs & KPIs (Performance-Critical)
Primary OKR Ownership
Increase platform leverage and reduce cognitive load on product teams

KPIs You Own (Trend-Based)

Platform adoption rate of standard paths

Infrastructure and environment provisioning time

Platform-caused incident trend

Developer satisfaction with platform experience (qualitative + quantitative)

AI-Related Outcomes

Reduced manual operational work

Faster diagnosis of pipeline and infrastructure failures

No increase in security or compliance findings due to AI usage

Improving these trends over time is a core performance expectation.

What You Bring

12+ years in platform, cloud, or infrastructure engineering

Proven experience leading senior engineers and/or managers

Strong hands-on background with AWS cloud services, including serverless patterns

Deep experience with Infrastructure-as-Code (Terraform or equivalent)

Strong CI/CD expertise (GitLab-based or equivalent)

Experience operating in high-availability, regulated environments

Experience supporting mixed environments (cloud-native + legacy workloads)

Observability expertise (metrics, logs, traces; tools like Datadog)

Familiarity with edge delivery patterns (e.g., CDN-backed or serverless frontends)





Experience enabling or governing AI-assisted developer platforms

Why Join Us?
We’re a team of curious minds who love to learn, build, and grow together. We value transparency, ownership, and continuous improvement. You’ll have the freedom to innovate and the support to thrive.

You get your Birthday off!

This role requires two in‑office days per week (Tuesday and Thursday), with an additional Wednesday in the office every other week

4 weeks of 'Work from Anywhere Program' every year

Full employer-paid benefits

RRSP Matching Program with Wealthsimple

Annual holiday festivities, free lunches and so much more

Helping you help others with our paid volunteer programs

Employee satisfaction survey for you to voice your opinion on working at Rates.ca Group Ltd.

Free access to LinkedIn Learning

Lounge and games room - ping-pong, pool, foosball, and more!

The compensation package consists of a competitive salary, benefits, and an incentive bonus.

Find out what it is like working at Rates.ca here: https://corporate.rates.ca/

Check out the primary brands that we work on here: https://corporate.rates.ca/#brand-snippet-ratesdotca

Rates.ca Group Ltd. and its subsidiaries are committed to being an Equal Prospect Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. We believe that diversity, equity and inclusion are critical to our mission - creating a foundation for a creative workplace that leads to innovation and growth. We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

We are committed to working with and providing accommodations to candidates and employees with physical or mental disabilities. If you require accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to [email protected].

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📌 Senior Manager, Platform Engineering (Ontario)
🏢 Rates.ca
📍 Ontario