Enhance your career with Rentokil Terminix as a Scheduler in Concord, ON. This role focuses on managing service calls and technician routing for exceptional customer engagement.

As a Scheduler, you will coordinate service schedules for field technicians, ensuring timely and effective customer service delivery. You'll handle inquiries from both customers and technicians, while actively communicating logistical adjustments to optimize field operations. A supportive team dynamic and dedication to operational excellence will drive your success in this 6-month contract role.

Key Responsibilities:
• Schedule and reschedule customer service appointments
• Communicate with technicians for assignment adjustments
• Provide logistical and operational support to technicians




• Resolve challenging customer issues professionally
• Collaborate with management to address technician concerns

Requirements:
• 1+ years in customer service experience
• Familiarity with scheduling or dispatch is a plus
• Intermediate MS Office and Google Suite skills
• Robust analytical skills with attention to detail
• Excellent verbal and written communication skills

Bring your organizational skills to Rentokil Terminix and excel in delivering world-class service.
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📌 Service Scheduler at Rentokil Terminix (Nova Scotia)
🏢 Rentokil Initial
📍 Nova Scotia