Join Grainger as a Customer Service Representative in Edmonton, Alberta. Enjoy a role that emphasizes flexibility and customer satisfaction without weekend shifts.

This customer service position is ideal for retail professionals seeking stability and flexibility. At Grainger, you’ll provide inbound support, ensuring that customer needs are met with high-quality service. Work within a team-oriented environment dedicated to accountability and performance metrics.

Key Responsibilities:
• Provide support for orders, billing, and product inquiries
• Use technical knowledge to assist customers effectively
• Capture sales opportunities for growth
• Communicate order statuses to customers and partners
• Resolve customer inquiries efficiently and accurately

Requirements:
• High school diploma or equivalent
• Minimum of 1 year in customer service, preferably in a call center
• Strong typing and data entry skills
• Familiar with enterprise systems like Salesforce
• Bilingual (ENG/FR) is advantageous

Utilize your customer service skills in a supportive workplace at Grainger while working towards a great future.
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📌 Full-Time Customer Service Role at Grainger (Alberta)
🏢 W.W. Grainger
📍 Alberta