Join Sterling Honda as a Business Development Coordinator and enhance customer interactions through proactive communication. This full-time position is all about driving satisfaction and appointment scheduling.
This role is vital for Sterling Honda's success, focusing on managing customer inquiries via phone, email, and live chat. You will ensure customers receive the relevant product information and seamlessly schedule service appointments. Your contributions will emphasize problem-solving, collaboration, and effective use of CRM tools to continually boost customer satisfaction and engagement.
Key Responsibilities:
• Manage inbound and outbound customer communications
• Schedule and coordinate service appointments
• Regularly follow up with customers for satisfaction feedback
• Utilize CRM to track customer interactions and leads
• Provide updates to sales and service teams on customer needs
Requirements:
• Previous experience in customer service or sales
• Strong written and verbal communication skills
• Ability to manage multiple tasks in a fast-paced setting
• Proficient in CRM software or similar applications
• Cooperative mindset to work across departments
Excel in customer interaction while building your career with Sterling Honda in this exciting role.
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📌 Customer-Focused Business Development Role (Ontario)
🏢 AutoCanada
📍 Ontario
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