Union: Non-Union
New or Replacement: New
Site: Toronto General Hospital
Department: Outpatient Pharmacy
Reports to: Manager, Outpatient Pharmacy
Wage Range: $20.83 - $31.25 per hour.
Hours: Varies
Status: Casual
Closing Date: October 1, 2026
Position Summary Working under the direction of the Operations Manager and Operations Coordinator, the Merchandising Technician will fulfill tasks to support operations effectively and efficiently, while providing exemplary Customer Service.
Duties Responsible for maintaining responsibility for ordering, receiving, and pricing prescription and non-prescription items for multi-site outpatient pharmacies
Performs merchandising and cashier functions
Organizing revenue-generating promotions to attract customer interest
Provides excellent customer service
Coordinating the return of stale-dated merchandises and other products
Communicating with other Pharmacy personnel
Performing technical functions in support of the Pharmacy
Performing cross-functional duties, within scope of authority
Performing other duties consistent with the job classification, as required
Requires lifting items or bending, such as cases of nutritional products greater than 15lbs which are sold by the case, merchandising/stocking cases of beverages
Requires standing 95% of the shift
Requires assisting with packaging and sending prescription deliveries and reconciling invoices
Requires compression stockings fitting for patients and/or customers and coordination of compression stockings sales.
Qualifications Grade 12 or recognized equivalent
One (1) year related merchandising experience preferably in the healthcare industry
Very good verbal and written communication skills
Very good interpersonal skills




Very good organizational and time management skills
Computer Skills: MS Word and basic Excel an asset
Knowledge of Pharmacy operations, practices and regulations
Knowledge of applicable legislation i.e. Health Professions Regulations Act, etc.
Knowledge of Workplace Hazardous Material Information System (W.H.M.I.S.) requirements
Compliance with established confidentiality requirement
Satisfactory attendance
Preferred, six months technical experience in a retail/community Pharmacy
Why join UHN? Competitive offer packages
Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/ )
Close access to Transit and UHN shuttle service
A flexible work environment
Opportunities for development and promotions within a large organization
Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.
Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.
UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

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📌 Merchandising Technician - TGH OP (Ontario)
🏢 Universityhealthnetwork
📍 Ontario