Enhance customer experience as a Warranty and Shipping Coordinator with ICE Western Sales. This role involves managing orders, warranty issues, and logistics to support client needs effectively.
In this essential position, you will coordinate parts sales, handle customer inquiries, and ensure products are shipped promptly and correctly. You will work cross-functionally with various internal departments and demonstrate solid organizational skills as you manage detailed records and troubleshoot issues. Your problem-solving mindset will be key to maintaining efficient operations and customer satisfaction.
Key Responsibilities:
• Handle customer inquiries regarding parts and warranty claims
• Manage the processing of orders and invoicing




• Identify and prepare replacement parts for shipment
• Verify orders and maintain accurate shipping documentation
• Collaborate with team members to resolve discrepancies
Requirements:
• Previous experience in logistics or customer service
• Strong attention to detail and communication skills
• Knowledge of Microsoft Office and inventory systems
• Ability to manage multiple priorities
• High school diploma or equivalent required
Ensure accurate order processing and effective communication as part of ICE Western Sales.
#J-18808-Ljbffr

📌 Warranty and Shipping Coordinator Role (Calgary)
🏢 Ice Western
📍 Calgary