Position Purpose Ensures implementation and smooth operations of various HR processes and activities, including client service, recruitment and hiring, payroll verification, classification, onboarding and integration of new staff, performance evaluation management, and HR information system and database administration. Ensures policies, practices, timelines and procedures in place are communicated and applied, while explaining and advising on HR policies and the different collective agreements applying to support staff.
Responsibilities Managing HR-related operations: Co-ordinates and ensures smooth operation of administrative processes related to recruitment and hiring, including posting positions, screening applicants, organizing interviews, and onboarding and integrating new recruits. Provides administrative oversight of the staff life cycle, including probationary periods, performance management, leaves and departures. Working with the HR generalist, administers the Work-Study Program, including drafting and monitoring student contracts, to meet offices' operational needs. Identifies and analyzes operational issues, and then recommends and implements appropriate solutions to increase process efficiency and effectiveness and improve service quality.
Information and client service: Informs and assists supervisors and support staff of various offices regarding HR-related questions, activities and processes, including issues concerning hiring, payroll, benefits, leave management, performance evaluation and professional development. Handles HR-related requests made by email, in person, by phone or through the HR information system (Workday).
Application of policies and regulations:



Serves as a resource person on interpreting and applying collective agreements as well as University HR policies and procedures affecting support staff, including SSUO and PIPSC members, managers, non-unionized staff, casual staff and students participating in the Work-Study Program. Determines appropriate job category and status at the time of hiring, to ensure accurate coding of files and eligibility regarding applicable employment conditions.
Compensation and payroll: Handles contract requests and confirms information needed to draft job offer letters, according to staff group. Initiates, enters and monitors hiring processes in the payroll system, meeting strict deadlines and ensuring compliance with current policies and limiting administrative consequences for staff members concerned, such as continuous service, compensation and benefit issues. Verifies salary adjustments and retroactive payments stemming from ratification of collective agreements. Verifies payroll as well as data related to compensation and support staff positions. Liaises with the Faculty finance team and payroll services to report errors or anomalies observed and have them corrected.
Report production: Extracts material and analyzes reports, both simple and complex, produced according to a fixed operational schedule or in response to one-time needs,



to support ongoing HR activities as well as managers' decision-making with regard to the strategic goals of various offices (reports concerning probationary period monitoring, end or renewal of contracts, salary adjustments, absences, demographics, etc.).
Liaison: Communicates and works closely with HR generalists, the finance team, the talent acquisition section, international employment and immigration services, supervisors and staff, to ensure information circulation, contract and payroll-related information validation and productive file processing.
File and system management: Serves as a resource person and expert on HR management applications and systems, including Workday and performance management tools, to help staff use them and further best practice adoption. Updates internal procedures related to processes and systems in use. Updates staff files through an effective digital or hard copy classification system that is secure and meets confidentiality of personal information requirements.
Special projects: Acts as a change agent, contributing to special projects on implementing, harmonizing and promoting HR initiatives, procedures and internal practices.
What you will bring In-depth knowledge of administrative and HR management principles, normally acquired through postsecondary studies in a related discipline or an equivalent combination of education and work experienc
Application Deadline Applications must be received BEFORE 2026/08/31
Job Type: Employee
Hours per week: 35
Salary Grade: SSUO Grade 08
Salary Range: $68 149,00 - $86 083,00
Campus: Main Campus
Union Affiliation: SSUO

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📌 Senior Officer, Human Resources (Quebec City)
🏢 uOttawa
📍 Quebec City