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A career at Colliers gives you the opportunity to make an impact, advance your career, and collaborate with top-tier talent. Don't just take our word for it - we've been recognized as a top employer on a number of prestigious lists, including Best Workplaces in Canada, Best Workplaces for Women, Best Workplaces with Most Trusted Executive Teams, among others.
This position is for a General Manager for Retail, based in Hamilton, Ontario.
About This Role The General Manager will have overall responsibility for a portfolio of retail assets in the Hamilton area. Working in close partnership with our clients, ownership, and on-site teams, this role is accountable for maximizing income performance and enhancing long-term asset value through proactive, strategic, and innovative management initiatives. The General Manager will provide strong leadership across all aspects of operations, financial performance, tenant experience, and risk management, ensuring the asset is operated to the highest standards of excellence. This role requires a forward-thinking leader who can balance day-to-day operational rigor with long-term strategic planning, delivering measurable results while fostering strong relationships with tenants, stakeholders, and service partners.
Summary of Essential Job Functions Provide overall leadership and accountability for the operational, financial, and strategic performance of retail properties, ensuring alignment with ownership objectives and service excellence standards.
Lead, coach, and develop a multidisciplinary property management team, fostering a collaborative,



high-performance culture with a focus on client service, professional growth, and succession planning.
Oversee operating and capital budgets, revenue, expenses, and financial reporting to enhance long-term asset value and maintain market competitiveness.
Serve as the primary point of contact for Asset Managers and Owner Representatives, ensuring clear communication on performance, operations, capital initiatives, staffing, and tenant relations.
Ensure the property is maintained and operated to the highest standards, including life safety, preventative maintenance, regulatory compliance, and risk management.
Partner with Leasing, Accounting, and internal stakeholders to support tenant retention, revenue objectives, accurate financial reporting, and governance requirements.
Oversee vendor and consultant relationships, including procurement, contract negotiation, performance management, and risk mitigation.
Lead sustainability and ESG initiatives, driving continuous improvement in energy efficiency, emissions reduction, water usage, and waste diversion.
Other duties as necessary to support the effective management, performance, and reputation of the property and Colliers.
What you'll bring Minimum 10 years of progressive experience in commercial real estate, including at least 5 years in a senior property management leadership role.
Demonstrated ability to provide strategic leadership, drive innovation,



and deliver results in a complex asset environment.
University degree or diploma in business, commerce, or economics.
Professional designations such as CPM, RPA, or LEED GA are considered an asset.
Strong financial, organizational, and project management skills, with the ability to manage multiple priorities and meet deadlines without compromising quality.
Valid Ontario driver's license with access to a reliable vehicle.
Proven ability to build solid relationships and deliver exceptional client service with internal and external stakeholders.
Excellent communication, presentation, and interpersonal skills, with experience coaching and developing teams.
Working knowledge of real estate law, lease structures, and commercial tenancy.
Advanced proficiency in Microsoft Office; experience with Yardi Voyager is considered an asset.
Highly professional, proactive, results-oriented, and detail-focused, with a positive leadership mindset.
This posting is for an existing vacancy within our organization.
Colliers does not use AI-enabled tools to sort or decline applications. All decisions are made by our talent acquisition team.
Pursuant to the laws regarding job postings where the position is located in, Colliers is disclosing the following information: Area/Location Specific: Hamilton, ON and surrounding GTA
Approximate Salary Range for Role: $126,590 to $145,000
Our salary ranges are determined by role, level, and location. The range displayed on this job posting reflects the minimum and maximum target for new-hire salaries for the position across all Canada locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and rele

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📌 General Manager - Retail (Ontario)
🏢 Colliers
📍 Ontario