Join Desjardins as a full time Operations Support Manager and enhance member services by managing a dedicated team. Focus on strategic execution and client relationships.

In this management role, you will oversee a high-performing unit that supports the sales teams and enhances client engagement. Your responsibilities include developing business plans, ensuring high service quality, and building long-term relationships with clients. You will promote continuous process improvement and enhance the profitability of your sector.

Key Responsibilities:
• Ensure high standards in service delivery and member relationships
• Monitor implementation of action plans to meet targets
• Foster talent development and team synergy




• Drive community engagement for the Desjardins brand
• Conduct strategic management practices aligning with values

Requirements:
• Bachelor’s degree in a related discipline
• At least four years of relevant managerial experience
• Proficient in French language
• Strong talent management abilities
• Proven track record of results-driven leadership

Lead your team in delivering top-notch member services while strengthening Desjardins’s community ties.
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📌 Operations Support Manager in Member Services (Quebec City)
🏢 Desjardins
📍 Quebec City