Join Ontario Medical Supply as a Bilingual Change of Billing Representative in Ottawa. Deliver exceptional customer service while managing outbound calls and educating clients on billing options.

In this full-time, permanent role, you will engage with healthcare agencies and clients to explain change of billing processes. Success in this position requires meeting outbound call targets while processing equipment orders and payments efficiently. Your contributions will ensure optimal service for clients in need of medical supplies.

Key Responsibilities:
• Make outbound calls to existing healthcare clients
• Meet and exceed call targets for client communications
• Educate clients on rental and purchase options
• Process client orders received via phone and email
• Address client concerns and initiate payment plans

Requirements:
• Post-secondary education in Administrative field
• At least 1 year of customer service experience
• Bilingual in French and English
• Proficient in Microsoft Office and ERP systems
• Robust communication and organizational skills

Enhance client service through exceptional outreach and billing support at Ontario Medical Supply in Ottawa.
#J-18808-Ljbffr

📌 Bilingual Change of Billing Representative Ottawa (Quebec City)
🏢 Avanti Software
📍 Quebec City