Join CIBC as a Fraud Analyst to investigate client transactions and combat fraudulent activities. You'll engage in a hybrid work model, balancing in office and remote tasks while ensuring top-notch client service.

As an Analyst focusing on Fraud Controls, you will analyze transaction patterns, conduct thorough investigations, and collaborate with clients and teammates to uncover fraudulent behavior. Your role will require meticulous record-keeping and the ability to use various fraud detection tools effectively. You'll need a keen eye for detail and strong analytical skills to minimize losses and enhance client trust.

Key Responsibilities:
• Investigate client transactions for unusual activities
• Document findings and decisions accurately in databases




• Directly communicate with clients about fraud alerts
• Collaborate with CIBC partners to enhance investigation strategies
• Uphold a high level of customer service throughout tasks

Requirements:
• Demonstrable experience in fraud or loss prevention
• Strong critical thinking and analytical skills
• Familiarity with fraud tools: PRM, TSYS, AS400
• Proven ability to work independently in a hybrid model
• Excellent verbal and written communication skills

Bring your investigative expertise to CIBC and help protect our clients from fraud while fostering trust and reliability.
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📌 CIBC Fraud Analyst Position (Ontario)
🏢 CIBC
📍 Ontario