Step into leadership as the Head of Client Services at our Barrie, Ontario office. This hybrid role requires expertise in account management and technical consultative sales to drive exceptional client experiences.

We are seeking a seasoned professional to lead client services and growth initiatives. Your strong experience with complex portfolios and leading account managers will be crucial. You will also need to excel in relationship-building, communicate effectively, and possess modern web and AI skills.

Key Responsibilities:
• Own strategic oversight for all client relationships
• Lead and develop the client service team
• Classify accounts and create tailored growth plans
• Act as escalation point for client issues




• Build account development plans for upselling opportunities

Requirements:
• Extensive experience in account management and consultative sales
• Strong computer skills, particularly in up-to-date AI tools
• Exceptional communication and organizational abilities
• Commitment to outstanding customer experience
• Located in Greater Toronto Area or willing to relocate

Leverage your skills in consultative sales and client management to drive growth in our dynamic agency.
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📌 Head of Client Services in Barrie (Ontario)
🏢 Therefore Interactive | Digital Agency
📍 Ontario