Join Rogers Sports & Media as a Senior Manager, Media Support Services. Spearhead a dedicated team to ensure seamless media delivery and exceptional customer satisfaction.

In this pivotal role, you will manage the support team monitoring media platforms. Your responsibilities involve resolving network incidents, enhancing team capabilities with modern tools, and conducting training on systems. Furthermore, you will collaborate with other departments to continuously improve operational efficiencies, ensuring that content reaches audiences across all platforms.

Key Responsibilities:
• Supervise the monitoring of the Media Network
• Report and analyze network incidents affecting services
• Provide best-in-class support tools for the team




• Facilitate training for current system implementations
• Collaborate with peers for process improvements

Requirements:
• Proven experience in Service Assurance and Network Operations
• Expertise in Broadcast and IT network routing
• Excellent diplomatic communication skills
• Ability to thrive in high-pressure situations
• Experience managing critical broadcast duties

Your expertise will shape the future of media operations at Rogers, enhancing both collaboration and delivery.
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📌 Media Operations Support Senior Manager (Ontario)
🏢 Rogers Sports & Media
📍 Ontario