Join Hydro One as the Manager of Customer Operations in Woodstock, Ontario. Drive exceptional customer service through effective team management and operational planning.

As a Customer Operations Manager, your role involves the supervision of a dedicated workforce focused on delivering electrical services and customer satisfaction. This leadership position requires extensive knowledge of electrical utility operations and the ability to manage processes efficiently. You will also engage in cross-functional collaboration to implement customer programs.

Key Responsibilities:
• Direct daily operations for customer electrical services
• Manage staff scheduling and organizational duties
• Ensure compliance with safety regulations and standards




• Monitor performance and propose improvements
• Maintain effective communication with customers and stakeholders

Requirements:
• Proven track record in customer service and distribution
• In-depth understanding of project management principles
• Experience in leading diverse technical teams
• Knowledge of safety and regulatory standards
• Robust problem-solving and communication skills

Become a key player in enhancing the customer experience at Hydro One.
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📌 Manager of Customer Operations in Woodstock (Ontario)
🏢 Hydro One
📍 Ontario