Overview

- Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)




- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
Screening questions
- Do you have experience working in this field?
Employment terms options
- Evening
Employment terms options
- Morning
- Night
- On call
- Weekend
Health benefits
- Dental plan
- Health care plan
- Vision care advantages
- Work Term: Permanent
- Work Language: Bilingual
- Hours: 30 to 44 hours per week

📌 Front desk agent (Moncton)
🏢 CareerBeacon
📍 Moncton