Overview

- Work Term: Permanent
- Work Language: English
- Hours: 16 to 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: No experience (will train)
- or equivalent experience
Work setting
- Hotel, motel, resort
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs




- Contact customers to deliver requested wakeup calls
- Provide customer service
Computer and technology knowledge
- Multi-line switchboard
- Computerized bookkeeping system
- Internet
Security and safety
- Bondable
- Criminal record check
Transportation/travel information
- Own transportation
Work conditions and physical capabilities
- Rapid-paced environment
- Standing for extended periods
- Work under pressure
Personal suitability
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
Screening questions
- Are you available for shift or on-call work?
Employment terms options
- Evening
- Shift
- Flexible hours
- Morning
Employment terms options
- Weekend

📌 Front desk agent (Channel-Port aux Basques)
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📍 Channel-Port aux Basques