Objective: The Quality Assurance Lead Hand provides technical and hands-on support across all departments depending on daily operational needs. Includes supporting end customer , sales and stores. Key objectives in the role are to enhance overall quality of the product produced and guide the plant s focusing on areas of improvement.

Reports to: Quality Supervisor

Direct Reports: Quality technicians

Main Responsibilities:

- Oversee the day-to-day responsibilities of the Quality technicians.
- Follow up on White Glove jobs and complete inspections along with Quality technicians.
- Perform daily quality checks incase Quality Technicians have absences.
- Work with cutting/finishing and assembly inspectors to train on quality standards.
- Manage the Quality KPI/Metrics scorecard including the development and support of all Quality data sources (warranty, external auding, daily team tracker).
- Generate Quality specific report and PPT's asrequired.
- Represent Quality at all applicable meetings.
- Oversee the document control process including managing the master index spreadsheet.
- Develop and revise departmental Quality documents as required-policies , SOP, OPL etc.
- Working with the Quality Manager, develop Superior Cabinets QMS-Quality Management System.




- Use Quality data/pareto information to identify ongoingtop issues and act using lean methodology/six sigma to address those issues, including leading Kaizens.
- Take action to address substandard quality identified either internally or externally. Use the PDCA approach to address the opportunities and ensure adequate feedback to key stakeholders.
- Perform Quality A ssurance new E mployee orientation as required .

Skills & Abilities:

- A minimum of Grade 12 or equivalent.
- Lean Belt or Six Sigma certification would be considered an asset.
- ASQ-ISO lead-auditor training would be considered an asset.
- Strong organization and problem-solving skills .
- Ability to take directions and execute tasks and projects on time while ensuring quality of work and meeting targets.
- Strong ability to lead teams to execute Kaizens and problem solve.
- Ability to adapt quickly to current tasks and changing priorities.
- Physically fit, able to lift to 50lbs.
- The willingness to learn and support multiple departments, including external customers.
- Reliable, punctual and a strong team player.

These responsibilities are not intended to be all-inclusive . It represents typical elements and criteria to perform the job successfully.

We have:

- Competitive salary based on experience.
- Competitive benefits plan.
- A diverse and inclusive company culture.
- DPSP matching program.

#J-18808-Ljbffr

📌 Quality Lead Hand (Saskatoon)
🏢 Superior Cabinets
📍 Saskatoon