Step into the role of Bilingual Customer Collections Specialist with goeasy, where you’ll engage customers empathetically and manage overdue accounts. This position requires fluency in English and French.
As part of goeasy’s dedicated team, you’ll utilize your customer service skills and collections experience to help clients navigate their financial responsibilities. You’ll engage in meaningful conversations that require not just negotiation expertise but also compassion to foster lasting relationships and support. Your work will directly impact the financial success of our clients across Canada.
Key Responsibilities:
• Make outbound calls to collect on overdue accounts
• Offer tailored repayment plans to customers
• Document collection activities with precision
• Utilize online systems for account tracing
• Handle collections for delinquent loans professionally
Requirements:
• Bilingual in English and French is essential
• 1-2 years in collections or a related field
• Experience with automated dialing systems welcome
• Solid communication abilities, both verbal and written
• Competence in MS Office applications
Maximize your bilingual talents and make a significant impact at goeasy.
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