Company DescriptionYour happiness and well-being are top priorities at Spectrum! We offer competitive wages, paid sick days, RRSP matching and more!We are hiring aRegistered Practical Nurse (RPN)to be ourHome Support Program Managerfor our office inMarkham .TheHome Support Program Managermanages the delivery of quality personal support services to client/patients in a community setting, ensuring compliance with legislation and standards of practice. This role works closely with the Regional Director to develop and maintain Client Service programs and initiatives related to: Service Delivery, Quality, Risk Management, Safety and Performance Management.At Spectrum Health Care our mission is re-imagining home care for clients and families to provide products and services they need, whenever care is required, delivered by the most qualified and compassionate staff.Our people are the cornerstone of our business. By joining Spectrum Health Care you will be part of one ofCanada's Best Managed companiesand a committed member of a team of highly skilled healthcare professionals.Job DescriptionMotivates, directs and coaches staff to ensure quality care to all clientsOversees the hiring, training and orientation for Home Support SupervisorsAttends and facilitates meetings as required both internal and externalCollects and shares key performance indicator (KPIs) results with the team and engages team to conduct continuous improvement activitiesIdentifies trends, process gaps,



and variations as part of establishing a continuous quality improvementCommunicates responsible service quality issues to the Regional Director for intervention and resolution where appropriateSupports the Regional Director with projects and day to day operations as required.Fosters positive labour/management relationshipsQualificationsCurrent CNO certificate as Registered Nurse, RN or RPNRecent experience with progressive management responsibilities preferably in community health careExperience managing in a unionized environmentDemonstrated ability to develop and maintain collaborative relationships with internal staff, and external stakeholdersA proven track record of effectively handling complaints and resolving conflictsAdditional InformationThis position is a current vacancy.Spectrum Health Care is thrilled to be named one of Canada's Best Managed Companies. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership.In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process.Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization. We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve and we know a diverse workforce is key to the growth and success of our organization.#J-18808-Ljbffr

📌 Home Support Program Manager (Winnipeg)
🏢 Spectrum Health Care
📍 Winnipeg