Domain Delivery Interest Group Infosys Public Services, Inc Company IPS Canada Requisition ID BR Required Qualifications Candidate must be located within commuting distance in Ottawa, ON or be willing to relocate to the area. Bachelors Degree in Engineering. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 4 years of Information Technology experience. Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Job Description The Digital Document Management SME provides strategic advisory services and subject matter expertise related to digital document management, electronic records management, document digitization, and Optical Character Recognition (OCR) best practices within Microsoft Dynamics 365 environments. This role advises project and business teams on the design, configuration, metadata standards, document classification frameworks, records governance, and workflow optimization required to support paperless business processes and effective information management. The resource will guide the implementation and use of integrated document management capabilities, including Microsoft Dynamics 365, OPSdocs (OpenText),



and Document Core Pack solutions. Preferred Qualifications Provide advisory services on digital document management, document digitization, and electronic records management strategies. Advise project teams on OCR implementation best practices, document capture processes, metadata standards, and document governance frameworks. Support the design and optimization of document management workflows within Microsoft Dynamics 365 and integrated document management solutions. Develop recommendations for document classification, indexing, searchability, retention, and records lifecycle management. Provide expertise related to the configuration and use of document storage and document generation solutions, including OPSdocs (OpenText) and Document Core Pack. Advise on the transition from paper-based processes to digital and electronic document management practices. Support document governance, compliance, auditability, accessibility, and information management requirements. Recommend approaches for improving document retrieval, traceability, version control, and records management processes. Collaborate with business and technical stakeholders to define metadata structures, information architecture, and document workflow requirements. Support knowledge

📌 Digital Document Management Consultant (Ottawa)
🏢 Infosys
📍 Ottawa