Drive customer service excellence as a General Aviation Manager at Pratt & Whitney Canada in Longueuil. Focus on enhancing product performance and customer satisfaction within the aerospace sector. This management position entails overseeing a dedicated team while ensuring compliance with airworthiness standards and customer commitments. Your responsibilities include crafting long-term strategies and operational plans to optimize service delivery. You will need to engage with customers effectively, demonstrating exceptional leadership and a solid commitment to service excellence. Key Responsibilities:
- Lead improvements in product performance and customer service
- Manage cross-functional teams to resolve service issues




- Execute comprehensive operational strategies across product lines
- Present strategic updates to executive leadership
- Formulate and manage customer service agreements Requirements:
- Bachelor's degree with minimum 10 years of experience
- Master’s degree with at least 7 years of experience
- Experience in team leadership and project management
- Proven customer relationship management skills
- Fluency in French and English for effective communication Manage customer service excellence and lead your team at Pratt & Whitney Canada. #J-18808-Ljbffr

📌 General Aviation Service Manager - Pratt & Whitney (Longueuil)
🏢 Pratt & Whitney
📍 Longueuil