Are you passionate about helping people and delivering exceptional customer service? We are seeking an HR Services Representative to be the first point of contact for employees and retireesAgilus by Synergie is recruiting for a Human Resource Generalist in the oil and gas industry in a hybrid work setting in Calgary, Alberta. This is an exciting opportunity to join a collaborative HR team where you can build valuable experience, develop your expertise, and contribute to an outstanding employee experience in a fast-paced environment.This role is ideal for HR professionals who enjoy combining customer service excellence with operational HR support.Total rewards:$25.00 - $29.00 hourlyContract position September 14, 2026 – June 15, 2027Hybrid work environment with two work-from-home days per weekOpportunity to gain experience within a large, complex HR organizationOpportunity to contribute to process improvements and service excellence initiativesLocation: DowntownA typical day:Serve as the first point of contact for HR-related inquiries from employees and retireesProvide accurate guidance and support regarding HR policies, programs, procedures, and practicesManage employee lifecycle cases from initiation through completion,



coordinating with internal HR teams as requiredDeliver timely and qualified support through online portals, telephone, and chat channelsInvestigate and resolve inquiries while escalating complex issues to the appropriate stakeholders when necessaryMaintain accurate records of employee inquiries and updates within case management and HR information systemsSupport the administration of various HR programs and initiatives for employees and leadersIdentify opportunities to improve processes, service delivery, user experience, and operational efficiencySuccessful candidates will have:University degree in Human Resources, Business, or a related fieldMinimum 2 years of Human Resources or related experienceAt least 1 year of customer service or employee support experienceStrong verbal and written communication skills with the ability to handle sensitive and confidential informationExceptional customer service mindset with a focus on delivering positive employee experiencesAbility to prioritize and manage multiple tasks in a rapid-paced, deadline-driven environmentExperience with Workday, SAP, ServiceNow, or other HRIS systems is considered a strong assetThis posting is for an active opening.#J-18808-Ljbffr

📌 Human Resource Generalist (Winnipeg)
🏢 Agilus by Synergie
📍 Winnipeg