Branch Manager, Commercial Claims? Hybrid | Mississauga, ON (Can be flexible on location)? $93,000 – $115,000Are you a seasoned Commercial Claims leader ready to take the next step in your career?A well-established, nationally recognized organization is seeking a Branch Manager to lead its Commercial Claims team. This is a high-impact leadership role where you will drive performance, mentor talent, and shape the future of a dynamic claims operation.What You’ll Be Doing- Lead and inspire a team of Supervisors and Adjusters handling commercial casualty claims- Provide hands-on coaching, guidance, and technical expertise to support effective claims handling- Oversee day-to-day operations, ensuring service excellence and timely file management- Monitor key performance metrics, including file pendings and operational efficiency- Drive continuous improvement by analyzing workflows, systems, and processes- Support reserve adequacy through ongoing coaching and file oversight- Play a key role in hiring, onboarding, and developing top talent- Conduct performance reviews and provide meaningful,



ongoing feedback- Act as a senior escalation point for complex claims and client concerns- Build and maintain strong client relationships, ensuring a high standard of service deliveryWhat You Bring- 10+ years of experience handling Commercial Casualty claims- 5+ years of leadership experience, with a track record of developing high-performing teams- CIP designation (or near completion) with the ability to obtain licensing across Canada- Strong business acumen with a focus on service excellence and client satisfaction- Exceptional communication, leadership, and interpersonal skills- Highly organized with the ability to manage competing priorities- Comfortable working with data, metrics, and evolving systemsWhy This Role?- Opportunity to lead a well-established and respected claims team- High visibility role with the ability to influence operations and strategy- Cooperative, people-first culture that values leadership and development- Competitive compensation and hybrid flexibility

📌 Claims Manager, Commercial Liability Insurance - C$93,000 - C$115,000 A Year (London)
🏢 DGA Careers
📍 London